07 - 10 July 2016 Fenstanton/Cambridgeshire
Legal & Privacy
Introduction and General Terms
- What information Fringe in the Fen may collect about you.
- How Fringe in the Fen will use the information we collect.
- When Fringe in the Fen may use your details to contact you.
- Whether Fringe in the Fen will disclose your details to anyone else.
- Your choices regarding the personal information you have provided to us.
Whenever you provide such information, Fringe in the Fen is legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998.
The website contains hyperlinks to websites owned and operated by third parties. These third party websites have their own Privacy Policies, including cookies, and we urge you to review them. They will govern the use of personal information submitted or collected by cookies whilst visiting these websites. Fringe in the Fen does not accept any responsibility or liability for the privacy practices of such third party websites. Your use of such websites is at your own risk.
Tickets may not be exchanged or refunded. In the event of a performance being sold out we will endeavor to re-sell any unwanted tickets. Tickets may be returned to the Box Office for resale up to two weeks prior to the event. However, returned tickets will only be put up for resale once the event concerned has sold out. No handling charge will apply to re-sold tickets. Please note, we cannot guarantee a resale will be made although the Box Office will endeavour to do the best on your behalf. Fringe in the Fen 2016 is unable to replace or refund tickets that are lost, damaged or stolen.
Fringe in the Fen 2016 online booking facility will offer a refund if it fails to send information regarding the purchase to the Box Office or send incorrect information to the Box Office or otherwise have acted in negligence. A handling charge and postage of £2.50 for all credit/debit card bookings will be added to each online transaction. Tickets will not be available to purchase online less than 24hrs before a performance. However, they can still be booked via the Box Office on 01480 352826 or purchased on the door if still available. As places at a number of events are limited we would recommend purchasing tickets in advance so as to avoid disappointment on the day.
The information Fringe in the Fen will collect about you
When you sign up to participate in or receive services from Fringe in the Fen (e.g. newsletters or general enquiries), we may ask for personal information. This might be your name, email or postal address, telephone or mobile number. Different web pages may ask for different personal information. By providing us with these details, you enable Fringe in the Fen to provide you with the services you select.
How will Fringe in the Fen use information collected about me?
Fringe in the Fen will use personal information for a number of purposes, including the following:
- For "service administration purposes", which means that Fringe in the Fen may contact you for reasons related to a service you have signed up for.
- IP addresses are used to identify the location of users, the number of visits from different countries and also to block disruptive use; and to analyse and improve the services offered on www.fringeinthefen.co.uk, e.g. to provide you with the most user-friendly navigation experience.
When will Fringe in the Fen contact me?
Fringe in the Fen may contact you:
- In relation to the functioning of any service for which you have registered.
- Where you have opted to receive further correspondence.
- To invite you to participate in voluntary surveys about Fringe in the Fen.
- For marketing purposes where you have specifically agreed (see below).
Local pages will give you detailed information about how Fringe in the Fen will contact you in relation to specific services.
Will I be contacted for marketing purposes?
Fringe in the Fen will only contact you for marketing purposes.
Will Fringe in the Fen share my personal information?
Fringe in the Fen will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies) or as described below. Generally, we will only use your information within Fringe in the Fen.
Offensive or inappropriate content
If you post or send offensive, inappropriate or objectionable content to Fringe in the Fen, or otherwise engage in disruptive behaviour on www.fringeinthefen.co.uk, Fringe in the Fen may use your personal information to stop such behaviour.
Where Fringe in the Fen reasonably believes that you are or may be in breach of any of the laws of England or Wales (e.g. because content you have posted may be defamatory), Fringe in the Fen may use your personal information to inform relevant third parties such as your employer, email/internet provider or law enforcement agencies about the content.
Can I find out what information Fringe in the Fen has about me?
Under the Data Protection Act you have the right to request a copy of the personal information Fringe in the Fen holds about you, and to have inaccuracies corrected. (You will be required to prove your identity with two pieces of approved photographic identification.) We will use reasonable efforts to supply, correct or delete personal information about you on our files.
If you have any questions in relation to this policy, please email firstname.lastname@example.org
Published February 2013
You can unsubscibe from any or all of Fringe in the Fen 2016's services at any time - simply click on the relevant links. For legal reasons, we will keep details of your account for 12 months after you unsubscribe. This is in case you have cause to complain to us for any infringement of your rights or under our legal obligations with regard to copyright issues.
Getting in Touch
If you have any questions or comments about privacy issues, or if you have a complaint about how we are using your data, then please send an email to: email@example.com, or if you have a complaint about how we are using your data, then please send an email to: firstname.lastname@example.org
Why do we all do it?
We are MACMILLAN
All profits from this festival are being donated to Macmillan Cancer Support.